WHAT IS THE FIRST THING I SHOULD DO IF I AM IN AN ACCIDENT?
The
first thing that is recommended for any driver after an accident is to
ensure everyone is alright. Depending on the severity of the accident,
exchange insurance information and call the police. If you're not at
fault, you may need the police report to prove to the other party's
insurance they are liable. Make sure to get all the information at the
accident scene, including the name(s) of the other person(s) involved in
the accident, license numbers, and phone number from the authorities.
DO I NEED MORE THAN ONE ESTIMATE?
Although
some insurance companies like to have more than one estimate, you are
not legally required to obtain more than one. Be sure to find an auto
repair shop you feel confident with and one that can handle all aspects
of the repair.
WHAT TYPE OF VEHICLES DO YOU REPAIR?
We
routinely repair relatively new (within the last 15 years) foreign and
domestic cars, pick-ups, vans, SUVs, trucks and motorcycles.
WHY ARE THERE DIFFERENCES IN ESTIMATES FOR THE SAME CLAIM?
Insurance
companies and auto repair facilities may provide an estimate that is
based only on visible damages. Some are based on visible damage and
what, the likely hidden damage is to the vehicle. Other estimates, which
are much more accurate, are based on an actual inspection of the
vehicle when parts are removed and all hidden damage is revealed.
Estimates may also vary if the estimate specifies aftermarket parts
rather than OEM parts.
WHAT ARE AFTERMARKET PARTS AND OEM PARTS?
OEM
parts are made by the Original Equipment Manufacturer. Aftermarket
parts are produced by other manufacturers, and may be less expensive
while of equal quality to OEM.
HOW LONG WILL IT TAKE TO REPAIR MY VEHICLE?
Repair
times vary depending on the damage to be repaired and from one vehicle
to another. We will, on request, give you an estimate of the repair time
after we have completed a thorough evaluation of the visible and hidden
damage and have determined when our suppliers will be able to deliver
all the necessary parts.
HOW DO I GET A RENTAL?
If
you have rental coverage, most insurance rental policies only allow
thirty (30) days or less of rental car coverage. In some rare cases, the
repairs may take longer than your rental coverage allows. Check your
policy. If you don't have rental on your policy, the Collision Center of
Miami Dade has a rental car company on the premises, so we can get you
back out on your way in a snap.
WILL MY PAINT MATCH THE REST OF MY VEHICLE?
With
our computer paint matching system, our professionally trained vehicle
refinisher’s have the experience, training and knowledge to match your
original finish
WHAT IS A DEDUCTIBLE?
The
deductible is the portion of the car repair bill which you’re
financially responsible for. You chose a deductible amount when you
purchase your insurance policy. A higher deductible results in lower
premium payments, but makes you responsible for paying a larger portion
of the repair in the event of an accident. Your insurance estimate will
note your deductible amount.
DO YOU GUARANTEE YOUR WORK?
The
Collision Center of Miami Dade guarantees all our repairs for
workmanship and refinishing (Painting) for as long as you own the
vehicle. Ask for a copy of our guarantee.